FAQ

How do I know if counselling is right for me?

At Strength Counselling we believe everyone deserves support. If you are asking this question, chances are counselling is a fit for you. We are here to help you cultivate a deeper connection with yourself in a safe and supportive environment. If you are unsure if counselling is for you, we invite you to schedule a discovery call with us.

What does it cost and what if I can't afford it?

For individual counselling services we operate on a sliding scale anywhere between $80 to $120 per session – which means we can negotiate a cost of services.

If the above prices are unaffordable, another cost-effective and supplementary option involves our online group counselling: “Strength Connect”, which is a counselling group facilitated by two professionally trained counsellors. Please contact us in the event you are interested in accessing this service.

We also provide scholarships for subsidized counselling services for those who are experiencing financial and other barriers to accessing support. To qualify, we ask that you provide proof of income and discuss your situation with the Director; Amanda Poitras upon intake.

Are your services covered by health benefits?

In some cases, yes. Please contact us with who you benefits provider is to help find the answer based on your specific benefits package.

How do I get started?

Whether employing E-counselling or face-to-face interaction, the intake, assessment, and goal planning for each is the same. Once you have contacted us, we will be in touch with you within 24 hours. The intake process then begins with an initial phone call to discuss the presenting concerns, our ability to address them, establish the type of services necessary, and to answer any questions. The inquirer is then forwarded an intake package with detailed instructions on steps for completion. Once the intake package is completed a counsellor, who has been chosen specifically based on the needs of the client, will be in contact. Informed consent for assessment and treatment will be discussed and all questions will be answered throughout the intake phase.

The intake form is necessary to aid in the assessment process and this, in conjunction with collaborative participation from the client will provide the counsellor with enough information to cultivate a prioritized goals list, recommendations for treatment, and timeline with which one could reasonably expect to complete treatment.

What is E-counselling and how does it work?

E-counselling, which is also known as video-conference counselling, is conducted with the same clinical skill and adherence as counselling delivered in an office setting. The client and counsellor essentially “log-on” to a predetermined communication program for the duration of the session time. A secure internet connection is necessary for the effectiveness of this programming. Homework and interventions will be delivered in the same manner as in an office setting.

If I am not comfortable with video-conference counselling, can I do it over the phone?

Yes, we do offer telephone sessions based on client preference. Please contact us for more information.

Do I get to choose the therapist I work with?

We welcome you to review our team page to see individual therapist profiles. To ensure we have matched our clients with the appropriate clinician we will conduct a client intake and assessment. It is during this on-boarding process that our team and our client will determine the right fit for best support.

Is the online meeting space confidential?

Yes, we use an encrypted platform and our notes are also encrypted HIPPA compliant.

Do you offer in person counselling?

Our primary services are offered online as this allows us to utilize the most experienced therapists in our field; however, we do offer in person counselling on a case by case basis. Please contact us if E-counselling does not feel like a fit for you to explore in-person options.

How long is a session?

A typical session is 60 minutes in length.

How many times should I see a therapist?

At Strength Counselling we focus on moving through the stages of transformation : Crisis Survival, Balance, Interpersonal, Trauma, and Integration. Because the process of healing is cyclical and counselling is based on individual needs, duration of services will vary for each person.

What results can I expect from working with Strength Counselling?

We believe the possibilities are endless! Healing is a complex (and exciting!) lifelong journey. We have had the honour to walk alongside hundreds of clients who are now thriving in their lives. We feel the best way to answer this question is to let our clients speak for us. Please see our testimonials page to hear what they had to say!